Privacy Policy Kasicuci

Kasicuci (kasicuci.org) is an online gaming platform that operates with full responsibility and takes the protection of all users' personal data seriously. This Privacy Policy transparently explains how we collect, process, store, and protect your personal information when you use our platform, services, website, or mobile app.

This policy applies to all categories of kasicuci platform users, including registered members, website visitors, and any individual who interacts with our platform through any channel. We are committed to ensuring your privacy is protected at every stage of your interaction with kasicuci.

As a platform operating in the Malaysian market, we comply with applicable data protection requirements and continuously work to improve our privacy practices in line with evolving technology and current legislation. If you have any questions about this Privacy Policy, our team is ready to assist through the available support channels.

Kasicuci collects your personal information through various means, depending on how you interact with our platform. We only collect information that is genuinely necessary to provide you with the best possible service.

2.1 Information You Provide Directly

• Registration information: Full name, date of birth, email address, mobile number, and password during the account registration process.
• Identity verification information (KYC): Copy of identity document (MyKad), passport, or valid ID; bank statement; proof of current address.
• Financial information: Bank account or digital wallet details you use for depositing and withdrawing funds.
• Support communications: The contents of correspondence, complaints, or enquiries you submit to our support team.

2.2 Information Collected Automatically

• Technical data: IP address, device type, operating system, browser type, language settings, and time zone.
• Usage data: Pages visited, games played, session duration, buttons clicked, and navigation patterns within the platform.
• Location data: General location based on IP address for the purpose of verifying permitted geographical regions.
• Cookies and similar technologies: Session data, preference cookies, and analytics identifiers to enhance your user experience.

Kasicuci processes your personal data on the basis of several valid legal grounds and with clear, transparent purposes. We do not process your data for any other purpose without your prior consent.

• Contract performance: To register your account, process deposits and withdrawals, deliver wins, and provide the gaming services you request.
• Legal obligation: To comply with AML, KYC, and reporting requirements set by applicable laws and relevant authorities.
• Legitimate interests: To detect and prevent fraud, ensure platform security, analyse technical performance, and improve service quality.
• Consent: To send marketing communications, promotional notifications, and information on exclusive offers — only where you have given explicit consent.

Kasicuci respects the confidentiality of your data. We do not sell, rent, or share your personal information with third parties for their own marketing purposes. However, there are limited situations where we need to share your data with trusted parties:

4.1 Trusted Service Providers

• Payment processors: FPX, Maybank2U, CIMB Clicks, Touch 'n Go, GrabPay, and cryptocurrency wallet providers we use to securely process your financial transactions.
• Game providers: Game studios and software providers that supply gaming content within the kasicuci platform, bound by strict confidentiality agreements.
• Cloud services and infrastructure: Cloud storage and computing providers that help us run the platform securely and at high performance.

4.2 Legal Requirements

Kasicuci may be required to disclose your personal information to government authorities, law enforcement bodies, or courts when mandated to do so by applicable law, court order, or in efforts to prevent illegal activities such as fraud and money laundering.

Kasicuci uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

5.1 Types of Cookies We Use

• Essential cookies: Required for core platform functions such as login, game sessions, and account security. These cookies cannot be disabled.
• Performance cookies: Helps us understand how visitors interact with the platform to identify and resolve technical issues.
• Functional cookies: Stores your preferences such as language, time zone, and display settings to deliver a more personalised experience.
• Analytics cookies: Used to analyse aggregated usage patterns to help us improve the platform's design and content.

5.2 Cookie Management

You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality or your experience on the kasicuci platform. Essential cookies cannot be disabled as they are required for the platform's core operations.

Kasicuci retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable law. More specific retention periods depend on the data category:

• Active account data: Stored throughout the period your account is active and in use.
• Financial transaction data: Stored for at least 7 years after the transaction date to meet legal and financial reporting requirements.
• KYC and identity verification data: Stored 5 years after account closure or the date of last interaction, in accordance with AML requirements.
• Technical and security logs: Stored for 90 days for security investigation and threat detection purposes.
• Customer support communications: Stored for 3 years for service quality reference and improvement.

When your personal data is no longer needed, kasicuci will securely delete or destroy that information using methods that meet industry security standards.

As a kasicuci platform user, you have certain rights regarding your personal data that we take seriously and respect in full. Here are your key rights:

The security of your personal data is a responsibility we take extremely seriously. Kasicuci implements multiple layers of technical and organisational protection to ensure your data remains safe from unauthorised access, disclosure, alteration, or destruction at all times.

• Data encryption in transit: All communications between your device and our servers are secured by TLS 1.3 protocol with 256-bit SSL encryption.
• Data encryption at rest: Sensitive data stored in our database is encrypted using military-grade AES-256 encryption.
• Layered access controls: A role-based access control system ensures that only authorised staff can access specific data categories.
• 24/7 monitoring: A 24/7 security monitoring system detects and responds to any threats or suspicious activity in real time.
• Regular penetration testing: Security audits and penetration testing by independent security experts are conducted regularly to identify and address any vulnerabilities.
• Two-factor authentication (2FA): An additional security layer for login and financial transactions to prevent unauthorised access even if your password is compromised.

While we take all reasonable steps to protect your data, no security system is perfect. Should any security incident involving your personal data occur, kasicuci will notify you within the timeframe required by applicable law.

Kasicuci strictly prohibits use of the platform by individuals under the age of 18. Our platform is not designed or intended for children, and we do not knowingly collect any personal information from minors.

All prospective members are required to verify their age during the registration process, and our KYC process ensures that only eligible adults can activate a full account. Should we find that a child's personal information has been collected without parental or guardian consent, we will promptly delete that information and close the account in question.

Kasicuci reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other reasons. Whenever this Privacy Policy is updated, we will display the latest revision date at the top of this document.

• Significant changes will be communicated via in-platform notifications or email to the address you registered with.
• Continued use of the Kasicuci platform after any amendments take effect will be deemed acceptance of the updated terms.
• We encourage you to review this Privacy Policy periodically to ensure you stay informed about how we protect your information.

Contact Our Privacy Team

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us via:

• Email: [email protected]
• Live Chat: Available 24/7 within the kasicuci platform
• Telegram: Official kasicuci support channels

We are committed to responding to all privacy-related enquiries within 5 working days and resolve official requests within 30 working days.